Helping Hands Cleaning Services | For All Your Cleaning Requirements Across Suffolk

Terms and Conditions

Regular Domestic and Regular Office Cleaning

Minimum of 2 hours per cleaning visit applies. Customer agrees to provide a list of tasks and all cleaning materials and equipment needed for the required work, unless other arrangements have been made with Helping Hands Cleaning Services. All cleaning equipment should be safe and in full working order. If the customer does not have cleaning materials and customer asks Helping Hands Cleaning Services to purchase said items on their behalf, customer understands that an applicable service charge will be assessed. If any estimate of how long it will take Helping Hands Cleaning Services to do the job required are being provided that is only an estimate based on the average time it take to clean a home or office of similar size to the customer's, it being difficult to estimate precisely how long such tasks may take and that a degree of flexibility may be required.

End of Tenancy Cleaning

Helping Hands Cleaning Services reserve the right to amend the initial quotation, should the client's original requirements change. Minimum of 4 hours per cleaning visit applies. Customers agrees to provide a list of tasks and all cleaning materials and equipment needed for the required work, unless other arrangements have been made with Helping Hands Cleaning Services. All cleaning equipment should be safe and in full working order. If the customer does not have cleaning materials and customer asks Helping Hands Cleaning Services to purchase said items on their behalf, customer understands that an applicable service charge will be assessed. If Helping Hands Cleaning Services needs to collect keys from a third party's address outside the postal code of the premises where work is to be carried out then a £10.00 charge may apply. The client understands that the price he/she has been quoted is not for a "package deal" and does not include anything apart from cleaning labour. If any estimate of how long it will take Helping Hands Cleaning Services to do the job required are being provided that is only an estimate based on the average time it take to clean a home of similar size to the customer's, it being difficult to estimate precisely how long such tasks may take and that a degree of flexibility may be required. The customer is advised that an end of tenancy cleaning may take double the length of time required for a general cleaning. Post Construction Cleaning (After Builders Cleaning), Post Party Cleaning or Badly neglected homes may take up to three times longer than a well maintained home requiring general cleaning.

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